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• A user has has added an address to the spam whitelist (or blacklist) in their cPanel MailScanner settings but it is not working. What's wrong?

  • Tuesday 26th July 2016 16:30
  • • MailScanner Front-End

• In WHM or cPanel I have configured MailScanner to delete all high-scoring spam, but emails marked with {Definitely Spam?} are still being delivered to domains on the server. What is wrong?

  • Tuesday 26th July 2016 16:24
  • • MailScanner Front-End

• Why is lfd reporting Process Tracking processes on a cPanel server?

  • Tuesday 26th July 2016 17:13
  • • cPanel Service
    • csf

• Emails are disappearing. My customer has reported that they are not receiving certain emails sent to them.

  • Tuesday 26th July 2016 16:50
  • • MailScanner Front-End

• How do I configure MailScanner to notify recipients of a blocked file attachment?

  • Tuesday 26th July 2016 16:15
  • • MailScanner Front-End

• There are certain domains on my server that I do not want MailScanner to scan AT ALL, regardless of any default settings in the cPanel or WHM front-end. How do I set this up?

  • Tuesday 26th July 2016 16:30
  • • MailScanner Front-End

• Users are being blocked for mod_security violations and seeing Error 403

  • Tuesday 26th July 2016 17:16
  • • cPanel Service

• I want to send a blind copy of every mail sent to or from a particular account to another account. I want to archive all mail sent to a certain domain. How do I do this?

  • Tuesday 26th July 2016 16:52
  • • MailScanner Front-End

• I keep seeing these defunct or zombie MailScanner processes, does this mean there is a problem? Are they using more server resources?

  • Tuesday 26th July 2016 16:33
  • • MailScanner Front-End

• Can I configure MailScanner to not check zip/archive files for only one domain?

  • Tuesday 26th July 2016 16:21
  • • MailScanner Front-End