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We will be closing our Store, Sales and Helpdesk from 17:30 Friday, 21st December 2018 to 09:00 Wednesday, 2nd January 2019. No orders, support requests or sales emails will be processed between those dates.

If you purchase a license or Service Package before the closing date and require installation, please be sure to leave at least 24 hours before then for the work to be done. Otherwise, any work will be scheduled for after this period.

How can I remove / uninstall the MailScanner Service package from my server?

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Here is how to uninstall Mailscanner completely and reverse the changes we made:

1. To remove MailScanner and the MailScanner Front-End, run these commands in shell as root:

cd /root
wget <a href="https://download.configserver.com/msinstall.tar.gz">https://download.configserver.com/msinstall.tar.gz</a>
tar -xzf msinstall.tar.gz
cd msinstall/
sh uninstall.sh
2. Remove the MailScanner-specific SpamAssassin configuration files (in shell as root):

cd /etc/mail/spamassassin/
rm -fv configserver.cf mailscanner.cf
3. To remove the MailScanner Configuration icon from cPanel, go to WHM > Packages > Feature Manager. Edit the "disabled" Feature List and check the box for MailScanner Configuration.

4. Remove the root cron job that runs mscpanel.pl (in shell as root):

crontab -e
5. Reset Exim Configuration, in WHM > Exim Configuration Editor > Reset All Configs to Defaults. This is not required.

6. If you want to re-enable SpamAssassin through cPanel:

WHM > Tweak Settings > SpamAssassin > tick
WHM > Service Manager > spamd > tick both boxes
WHM > Feature Manager > Edit a Feature List > disabled > Edit > Apache SpamAssassin and Apache SpamAssassin Spam Box > untick (if ticked)
WHM > Feature Manager > Edit Feature List - edit any feature lists that you want to allow access to the SpamAssassin configuration in cPanel

Note: To temporarily disable MailScanner, see this FAQ entry: How do I temporarily disable MailScanner?


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