ConfigServer Services HelpDesk
Server Management Services from Way to The Web Ltd
Server Management Services from Way to The Web Ltd
We are taking a short break and will close the store, helpdesk and email from 17:00 GMT on Tuesday, 16h April to 09:00 Thursday, 25th April 2024.
If you purchase a license or Service Package before the closing date and require installation, please be sure to leave at least 24-48 hours before then for the work to be done. Otherwise, any work will be scheduled for after this period. We will reopen on Thursday, 25th April 2024.If you are going to retire the server that you initially had MailScanner Front-End licensed for or you have been required to change the server's IP address, then the licensed IP address can be changed. There is a web-based system for making a limited number of IP changes per license, after which you will need to contact us to make any further changes. We do not allow IP address changes simply to move the product between different servers. A separate license for each server is required if you wish to use the product on multiple servers. If you would like us to reinstall MailScanner and MSFE for you on the new server there is a nominal charge. Please contact us for details.